Frequently Asked Questions
Everything you need to know about our premium scarves and service.
What materials are Tidings Scarves made from?
We use only the finest sustainable materials, including 100% Mulberry silk, ethically sourced cashmere, and organic linen to ensure premium quality and durability.
How should I care for my silk scarf?
To preserve the luster of your silk, we recommend dry cleaning or gentle hand washing in cold water with a specialized silk detergent. Always air dry away from direct sunlight.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
Do you offer gift wrapping?
Yes, every Tidings Scarf arrives in our signature eco-friendly gift box. You can also add a personalized handwritten note at checkout for no additional charge.
Are your dyes eco-friendly?
Absolutely. We use non-toxic, AZO-free dyes that are safe for your skin and significantly reduce environmental impact during the manufacturing process.